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Video surveil­lance

For the safety of the passengers of Graz Linien, there have been video cameras in buses and trams for several years.

Bus
© Holding Graz/Lupi Spuma

For the safety of our passengers: There is video surveillance …

  • in buses & trams
  • in the Castle Mountain lifts
  • on the Castle Mountain railway
  • in the local transport hub at the central station
  • in the Mobility and Sales Centre
  • at Puntigam local transport hub
  • in our sheds and at the bus garage

Cam­eras en­sure safe­ty

With the Variobahn, a total of eight cameras ensure safety; in the trams of the 600 series, there are seven cameras; in the three gas-powered buses five cameras keep an eye on the passengers; the articulated buses have eight cameras. The drivers do not see the images but can still see the rear entry doors via their control screens at the stops. At the other facilities, a sufficient number of cameras are installed and these are also used to monitor operations. The material recorded is saved for 72 hours (only for 120 hours at weekends for the trams and buses) and is then automatically deleted, unless it is needed to prosecute an offence.

FAQs

  • The measure serves to aid security and protect the property of our passengers. It makes a fundamental contribution to preventing criminal offences.

  • Only a selected group of persons together with an investigating police officer on behalf of the police. The data are encrypted, are saved on a data carrier in the vehicle on working days for 72 hours, and over the weekend for 120 hours, and then automatically deleted.The inspection of the data is done solely at the request of courts or security and police authorities, i.e. only if a complaint has been made to the police.

    Private individuals or passengers do not have any possibility of seeing these data!

  • Yes! Graz Linien have had the approval from the data privacy authority in Vienna for individual video systems since 30 April and 16 June 2013 respectively.

  • A complaint needs to be made to the next police station. The police will decide whether they wish to use the video recording to determine the facts of the case.

  • Yes, the video cameras are currently in use in 45 Variobahnen, 12 trams of the 600 series, 102 articulated buses and 62 rigid buses.

    (Status: November 2020)

  • The video data carriers are installed in a locked container in the individual vehicles. Unauthorised persons do not have access. If no complaint is made to the police, the data carrier will not be removed; the data will then be overwritten automatically. There is no central saving of the data!

  • A higher level of safety and crime prevention for the passengers and employees, as well as less damage and graffiti activities in the vehicles.

  • No, here it is about prevention and, in the case of a crime, about securing evidence. Video surveillance demonstrably prevents crimes and strengthens the feeling of security among passengers, in particular among elderly people. Video surveillance is successfully used by numerous public transport service providers nationally and internationally and positively commented upon by passengers. Due to the good experience with regard to prevention, the population is increasingly demanding a further expansion of video surveillance.

  • Please note down the day, time, line, direction and carriage number and provide these data to the police.

  • Unfortunately not, but the video recording is evidence for the police and the courts. For instance, a group of pickpockets operating internationally was caught because of video surveillance!

  • No, it is in every bank, in every jeweller’s shop and at most ATMs. Places with high volumes of traffic, motorways and numerous other locations are also subject to video surveillance.

  • On the vehicles with video surveillance there are round stickers on the outside with a pictogram of a video camera; in the interior there are stickers with a black video camera on a white background indicating video surveillance.